Navigation » List of Schools » Glendale Community College » Business Administration » Busad 110 – Human Relations in Business » Fall 2020 » Chapter 5 and 6 Quiz
Below are the questions for the exam with the choices of answers:
Question #1
A criticize the person, not the work.
B disguise the criticism so it appears to be a compliment.
C criticize the work, not the person.
D make jokes about the other person’s problems.
Question #2
A achieving harmony.
B challenging faulty ideas.
C conducting research.
D solving difficult problems.
Question #3
A attempt to avoid conformity.
B dislike individual problem solving.
C have feelings of inferiority.
D strive extra hard to achieve consensus (everyone accepts the decision).
Question #4
A talking in loud, abrasive tones facilitated group productivity.
B nonverbal communication proved to be ineffective.
C sending text messages to each other produced the best results.
D face-to-face communication was the most valuable for team purposes.
Question #5
A are opposite to those of the leader.
B are rated on a one-to-ten scale.
C are complementary.
D duplicate each other’s.
Question #6
A send an e-mail with a black border.
B send him or her an instant message with an urgent tag.
C use an emoticon symbolizing a frown in her e-mail.
D deliver the message in person.
Question #7
A find one good joke to fit each slide.
B gain acceptance for the idea of presentation technology.
C maintain a human presence while still making effective use of the technology.
D get the projector to work without swearing.
Question #8
A invite anybody you can find to be a friend or follower.
B blitz managers in the company with flattering messages.
C show loyalty by making gracious comments about your employer.
D lower your level of writing skills to that of the silliest bloggers.
Question #9
A continuous holding of the phone even when not in use.
B keeping the phone in a briefcase or handbag.
C including your phone number on your business card and résumé.
D wearing only clothing that has a built-in pouch for a phone.
Question #10
A avoid using your cell phone for calls or text messaging.
B make repeated calls, using hands-free equipment.
C use your cell phone only when you have stopped your vehicle for a red light or stop sign.
D send the person with you a text message, just for fun.
